Cancellation & Refund

  • We require 24 hours notice for any appointment cancellations.
  • Any appointments booked on Sunday will attract a 50% deposit of the total treatment price, to secure your appointment
  • In the event that you do not attend to your booking or cancel within 24 hours, Reema’s Laser Clinic reserves the right to charge a 50% cancellation fee of the total treatment price.
  • Where your appointment is ‘prepaid’ and you do not attend your appointment, you will automatically forfeit 1 session
  • Deposits paid for any bookings with our clinic are non-refundable

Reema’s Laser Clinic does not provide refunds on any packages purchased in the event that you simply do not wish to continue.

 

  • Prepaid treatments are non-transferable to another individual
  • We reserve the right to request ID
  • Prepaid packages of 6 treatments will expire 6 months from purchase date
  • Prepaid packages of 10 treatments will expire 12 months from purchase date
  • By purchasing our packages, you agree to our terms

Returns and Refunds Policy

Thank you for shopping at Reema’s Laser Clinic.

If you are not entirely satisfied with your purchase, we’re here to help.

Our products can be returned within 3 days of the original purchase of the product. A new product may be exchanged for another product or returned for a refund.

To be eligible for a return, please make sure that:

  • The product was purchased in the last 3 days
  • The product is in its original packaging
  • The product isn’t used or damaged
  • You have the receipt or proof of purchase

Products that do not meet these criteria will not be considered for return.

Please contact us before you send the product:

  • By phone number: (02) 9727-2747
  • By email: info@reemaslaserclinic.com.au

Send the product with its original packing and the receipt or proof of purchase, to:

Shop 1/154-158 The Boulevarde, Fairfield Heights NSW 2165

Shipping charges

Shipping charges incurred in connection with the return of a product are non-refundable.

You are responsible for paying the costs of shipping and for the risk of loss of or damage to the product during shipping, both to and from Reema’s Laser Clinic.

Damaged items

If you received a damaged product, please notify us immediately for assistance.

Sale items

Unfortunately, sale items cannot be refunded. Only regular price items can be refunded.

Contact us

If you have any questions about our Returns and Refunds Policy, please contact us:

  • By phone number: (02) 9727-2747
  • By email: info@reemaslaserclinic.com.au